Shipping
- Free shipping on all orders — no minimum.
- We ship to 50+ countries, including the United States, Canada, the United Kingdom, Ireland, Germany, France, Italy, Spain, the Netherlands, Switzerland, Norway, Sweden, Denmark and most other EU countries, plus Australia, New Zealand, Japan, South Korea and Singapore, and more — the full list is available at checkout.
- Orders ship within 1–3 business days from our warehouse.
- Typical delivery: 7–10 business days depending on destination.
- Tracking is emailed the moment your order ships.
Returns
- 30-day return window from delivery date.
- Items must be unworn, unwashed, with tags attached.
- Refunds are issued to the original payment method within 5–7 business days of receiving the return.
- To start a return, contact us with your order number.
- Return shipping is at the customer's expense unless the item arrived defective or incorrect.
Shipping Protection (optional)
Shipping Protection is an optional add-on offered at checkout. It is not selected by default — you can add it in your cart. The fee depends on your order total (from $0.99 to $9.99). If a protected order is lost, stolen, or arrives damaged, contact us at support@zeroph.com within 30 days of the shipping date and we will send a free replacement or issue a full refund of the affected items. You can remove Shipping Protection from your cart at any time before placing the order, and it is fully refundable if you cancel the order before it ships.
Questions? See the FAQ or reach us via the Contact page.